call us free on
0800 052 0202*
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common questions
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You'll find the answers to the most frequent queries in our common questions.
common questions
your first call?
0800 052 0202
*
Our opening hours are:
8am to 9pm Monday to Friday.
9am to 5pm weekends.
apply online
application in progress?
Please call your
customer account manager
using the number on the back of your welcome pack. If you don’t know the number please call
0845 650 6600
*.
already applied?
arrange a call back
If you prefer we can call you at a time that’s convenient to discuss your needs.
call me back
existing customers
If you already have a loan with us, please visit the contact information for existing customers.
existing customers
other enquiries
general enquiries:
02920 303 020*
press enquiries:
02920 196 459*
careers with us:
02920 306 259*
9am to 5pm Monday to Friday.
write to us
Customer Care Team
FIRSTPLUS Financial Group Plc
The Avenue Business Park
Pentwyn
Cardiff
CF23 8FF
or you can
email us
.
get an instant decision
or call free
0800 052 0202*
8am-9pm Mon-Fri
9am-5pm weekends
call me back
how do I apply for a FIRSTPLUS Homeowner Loan?
who can apply for a Homeowner Loan?
what rate can I expect?
who will help me with my application?
view all common questions
A FIRSTPLUS LOAN IS SECURED ON YOUR HOME. THINK CAREFULLY BEFORE SECURING OTHER DEBTS AGAINST YOUR HOME. YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON A MORTGAGE OR ANY OTHER DEBT SECURED ON IT
* Calls to 0800 numbers are free. Call charges from mobiles may vary. Incoming and outgoing calls may be recorded.