call us on
0845 650 6600*
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account management
common questions
contact us
contact us
You'll find the answers to the most frequent queries in our common questions.
common questions
query about your account?
0845 650 6600
*
9am to 5pm Monday to Friday
9am to 1pm Saturday
write to us
Customer Care Team
Firstplus Financial Group Plc
The Avenue Business Park
Pentwyn
Cardiff
CF23 8FF
customercare@firstplus.co.uk
other types of query
general enquiries:
0845 650 6600
*
can I borrow additional funds?
can I settle my loan early?
my bank details have changed - what should I do?
view all common questions
A FIRSTPLUS LOAN IS SECURED ON YOUR HOME. YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON A MORTGAGE OR ANY OTHER DEBT SECURED ON IT
* Incoming and outgoing calls may be recorded. Our opening hours for all account management enquiries are 9.00am - 5.00pm Monday to Friday, 9.00am - 1.00pm Saturday.