call us free on

telephone0800 052 0202*

 

contact us

You'll find the answers to the most frequent queries in our common questions.
address book

your first call?

0800 052 0202*

Our opening hours are:
 
8am to 9pm Monday to Friday.
9am to 5pm weekends.

application in progress?

Please call your customer account manager using the number on the back of your welcome pack. If you don’t know the number please call 0845 650 6600*.

arrange a call back

If you prefer we can call you at a time that’s convenient to discuss your needs.

existing customers

If you already have a loan with us, please visit the contact information for existing customers.

other enquiries

general enquiries:
02920 303 020*
press enquiries:
02920 196 459*
careers with us:
02920 306 259*

9am to 5pm Monday to Friday.

write to us

Customer Care Team
FIRSTPLUS Financial Group Plc
The Avenue Business Park
Pentwyn
Cardiff
CF23 8FF
 
or you can email us.

get an instant decision

hand

or call free

telephone

0800 052 0202*

8am-9pm Mon-Fri
9am-5pm weekends

call me back

 

 

A FIRSTPLUS LOAN IS SECURED ON YOUR HOME. THINK CAREFULLY BEFORE SECURING OTHER DEBTS AGAINST YOUR HOME. YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON A MORTGAGE OR ANY OTHER DEBT SECURED ON IT

* Calls to 0800 numbers are free. Call charges from mobiles may vary. Incoming and outgoing calls may be recorded.