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account management
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account management
all the information you need to manage your account
early settlement
Thinking of settling? We’ll help you decide your next step.
early settlement
change of details
If your circumstances have changed, here's what to do.
change of details
moving house
During your loan you may wish to move house, if so here’s what to do.
moving house
payment protection
Find out how to claim, replace lost documents or cancel your policy.
payment protection
service charges
Find out what we charge for certain services.
service charges
I'm moving house so can I keep my Firstplus loan?
my bank details have changed what should I do?
who do I call with a query or to make a claim on my payment protection insurance?
can I have an account statement?
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A FIRSTPLUS LOAN IS SECURED ON YOUR HOME. THINK CAREFULLY BEFORE SECURING OTHER DEBTS AGAINST YOUR HOME. YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON A MORTGAGE OR ANY OTHER DEBT SECURED ON IT
* Incoming and outgoing calls may be recorded. Our opening hours for all account management enquiries are 9.00am - 5.00pm Monday to Friday, 9.00am - 1.00pm Saturday.